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Discussion topic: Old iPad sim to new iPad e-sim

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This message was authored by: Mac1966

Message posted on ‎21 Jun 2024 04:05 PM

Old iPad sim to new iPad e-sim

Hi all,

 

I have received a new iPad Air on contract with Sky, the old iPad Pro was also on contract with Sky. 

The new iPad will not take a physical sim card, but after spending hours on Sky support I cannot find out how to download/activate an e-sim from one iPad to the other. The furthest I have got is where I'm advised to have a confirmation code sent to the iPad via text message, but this cannot be done. 

can anyone advise please?

 

thank you. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎21 Jun 2024 04:06 PM

Re: Old iPad sim to new iPad e-sim

Posted by a Superuser, not a Sky employee. Find out more

Are you sure your new iPad will take an eSIM ?

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This message was authored by: Mac1966

Message posted on ‎21 Jun 2024 04:09 PM

Re: Old iPad sim to new iPad e-sim

It's the new Air so I'm pretty sure. The only thing I'm really sure about is that it won't take a physical sim. 

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