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Discussion topic: Old device stated as current device on my account.

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This message was authored by Lou616 This message was authored by: Lou616

Old device stated as current device on my account.

Has anybody else got their old device listed as their current device on their Sky Account? Can't see where to update it, and emailing anybody is impossible. I hate ringing up as I usually get someone I barely understand or worse, can't understand me (yes, I speak English and very well in fact, it's my first language!)

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Old device stated as current device on my account.

Posted by a Superuser, not a Sky employee. Find out more

An old device is just that so as it has been paid off in full then as it doesn't count as an active device it will not prevent you from ordering another one should you want to.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Old device stated as current device on my account.

Posted by a Superuser, not a Sky employee. Find out more

An old device is just that so as it has been paid off in full then as it doesn't count as an active device it will not prevent you from ordering another one should you want to.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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