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Number porting - Lyca Mobile to Sky Mobile

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Post 16 of 21
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Re: Number porting - Lyca Mobile to Sky Mobile

Hi,

 

Could we have an update on whether this issue is now resolved as the target to address it was end of October 2018?

 

According to the website this is still not possible:

https://www.sky.com/help/diagnostics/sky-mobile-getting-started/keep-your-number-problems

 

Hopefully this is just outdated information ...

 

Thanks,

Loris

Researcher
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Post 17 of 21
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Re: Number porting - Lyca Mobile to Sky Mobile

Sam ( or ANYONE...),

 

Any update on this...?  It really is becoming totally ridiculous.

 

B

Community Manager
Posts: 3,737
Post 18 of 21
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Re: Number porting - Lyca Mobile to Sky Mobile

Hi everyone,

 

Sorry for the delay - we're close to resolving ports from Lyca.

I expect we'll have another update next week.


Mark
Community Manager

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Post 19 of 21
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Re: Number porting - Lyca Mobile to Sky Mobile

Hello Sky mobile,

 

By when you will solve the keeping number from Lycamobile to Sky mobile concern?

This is very bitter inconvenience,  which is hampering Sky service image. For my case I need to keep existing numbers to keep all the associated accounts in banking, public service and private service  providers. 

 

Kindly, value costumer convenience rather than contract limitations between 2 service providers.

 

“We are feeling like sky as grapefruit rather than sweet lemon”

 

Looking forward to hear from you.

 

kind regards 

Chet

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Post 20 of 21
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Re: Number porting - Lyca Mobile to Sky Mobile

Hi Mark,

 

Is there an update on this?

 

 

Answer
Community Manager
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Post 21 of 21
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Re: Number porting - Lyca Mobile to Sky Mobile

Hello there,

 

Some good news to share. You should be able to transfer your Lyca number over to us on tomorrow (14th Feb). We need to make some tech changes during today and overnight into the morning of the 14th first but everything should be great after that. 

 

I know it has been a bit of a wait so I thank you all for your patience. 

Sam
Community Manager

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