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Discussion topic: Not registered to a network

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This message was authored by Charlotte+ewingto This message was authored by: Charlotte+ewingto

Not registered to a network

I've been with sky for 1 week on this sim and already I have no service. When I try to make a call I get a message of "not registered to a network." The sim was working fine until today. I cant call customer service because I can't use my phone. What do I do? I've tried turning my phone off/on several times and have also taken the sim out/in. Can sky help me?


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Charlotte+ewingto
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This message was authored by Charlotte+ewingto This message was authored by: Charlotte+ewingto Answer

Re: Not registered to a network

I have and its still not working. I'm debating weather or not to order a new sim but tbh this shouldn't be happening after 1 weeks worth of service. Its so frustrating not being able to call customer service to speak to someone.

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This message was authored by caesarome This message was authored by: caesarome

Re: Not registered to a network

Posted by a Superuser, not a Sky employee. Find out more

When taking the sim out with a dry cloth have you generally tried cleaning it ?

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Charlotte+ewingto
Topic Author
This message was authored by Charlotte+ewingto This message was authored by: Charlotte+ewingto Answer

Re: Not registered to a network

I have and its still not working. I'm debating weather or not to order a new sim but tbh this shouldn't be happening after 1 weeks worth of service. Its so frustrating not being able to call customer service to speak to someone.

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