Not receiving messages after kept my old number

[Benito]

Kept my phone number from O2 and cannot receive messages, the rest works OK

[63johnw]

Hi @Benito  when did the port complete as sometimes things like this can take a day or two to settle down, even though sky say it's complete. Give them a call on 150 for more help if it doesn't start working. Try restarting your phone too. 

[caesarome]

@Benito 

Is your phone itself showing the correct transferred number or is it showing the one that came with the sim ?

[Benito]

Yes, the phone number is the one I had with O2.

Everything works, but receiving messages.

[caesarome]

What date did the number transfer ?

[Benito]

THe 3rd of January was the number transfered.

[caesarome]

As that was only yesterday if this is still happening and it does so after you reboot your phone it might be worth ordering yourself a replacement sim from here to see if that fixes it when it turns up:

https://www.sky.com/help/articles/replacement-sim