Discussion topic: Not letting me check out a mobile order
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Message posted on 21 May 2025 12:49 PM
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Not letting me check out a mobile order
When trying to order a mobile, after selecting all options and going to checkout, the page says "technical error" so can not complete my order. I've tried clearing cache, using different browsers, and using both laptop and mobile app and the same error message is displayed. There's also no help desk/number who I can contact to complete an order instead.
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Message posted on 21 May 2025 12:59 PM
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Re: Not letting me check out a mobile order
@Rebecca172 wrote:There's also no help desk/number who I can contact to complete an order instead.
If you have a Sky service then simply call 150.
Otherwise, use the general number from here: https://www.sky.com/help/home (Need More Help?)
Message posted on 21 May 2025 12:59 PM
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Re: Not letting me check out a mobile order
150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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