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Discussion topic: Not happy with iPhone 15 pro max

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This message was authored by Camjoel44 This message was authored by: Camjoel44

Not happy with iPhone 15 pro max

Hi. I stupidly got an iPhone 15 pro max in May this year moving from Android. Biggest mistake ever. Is there any way I can sell the phone and get another phone if I keep up paying the contract?  Any help greatly appreciated. Well looking for an answer from a sky worker if possible like Lisa_P18 or something like that 


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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Not happy with iPhone 15 pro max

Posted by a Superuser, not a Sky employee. Find out more

@Camjoel44 wrote:

I am tied in for 2 years


You're not.

 

You can either clear the outstanding balance or continue to pay - if you default on payments then the full amount becomes immediately payable and recovery actions will commence.  (You don't have to keep the device)

 

Alternatively, you can ask Sky for a Swap - you can swap back to an Android but the residual value of your phone is going to be significantly less than the credit you owe on it (it loses a lot initially and probably further impacted by the new iPhone coming in a matter of weeks).  If you swap then the difference (which is likely to be hundreds of pounds) becomes immediately payable at the next bill.

 

Of course, any purchase will involve a credit check which isn't guaranteed.

I am just another Sky customer and my views are my own

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This message was authored by chris+f This message was authored by: chris+f

Re: Not happy with iPhone 15 pro max

What issue do you have with the 15 pro max ? 

This message was authored by caesarome This message was authored by: caesarome

Re: Not happy with iPhone 15 pro max

Posted by a Superuser, not a Sky employee. Find out more

It is unlikely Sky will respond to you.

 

As long as you keep paying for it each month then you should be OK to do this.

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Camjoel44
Topic Author
This message was authored by Camjoel44 This message was authored by: Camjoel44

Re: Not happy with iPhone 15 pro max

I have been Android for years and clever me thought it would be good changing to iPhone..... Big mistake. I should just stick to what I know. I am tied in for 2 years

This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Not happy with iPhone 15 pro max

Posted by a Superuser, not a Sky employee. Find out more

@Camjoel44 wrote:

I am tied in for 2 years


You're not.

 

You can either clear the outstanding balance or continue to pay - if you default on payments then the full amount becomes immediately payable and recovery actions will commence.  (You don't have to keep the device)

 

Alternatively, you can ask Sky for a Swap - you can swap back to an Android but the residual value of your phone is going to be significantly less than the credit you owe on it (it loses a lot initially and probably further impacted by the new iPhone coming in a matter of weeks).  If you swap then the difference (which is likely to be hundreds of pounds) becomes immediately payable at the next bill.

 

Of course, any purchase will involve a credit check which isn't guaranteed.

I am just another Sky customer and my views are my own
Camjoel44
Topic Author
This message was authored by Camjoel44 This message was authored by: Camjoel44

Re: Not happy with iPhone 15 pro max

Thanks for all the advice everyone. I should have just stuck to Android. Lesson truly learned

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