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Discussion topic: Not able to receive texts

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This message was authored by Ajind This message was authored by: Ajind

Not able to receive texts

I switched from Lyca to Sky Mobile and since then not able to receive the text messages at all. I tried every possible solution suggested on the helpforum as well as tried to reset the phone network settings without any success.

 

Also, whenever someone calls me they receive a weird ringtone (like roaming).

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This message was authored by caesarome This message was authored by: caesarome

Re: Not able to receive texts

Posted by a Superuser, not a Sky employee. Find out more

See if a replacement sim will work, you can order it from here:

 

https://www.sky.com/help/articles/replacement-sim

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