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Discussion topic: Not able to make or recieve telephone calls on my mobile

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This message was authored by: Custard01

Message posted on ‎18 Jul 2025 01:34 PM

Not able to make or recieve telephone calls on my mobile

please urgently help i cannot make or recieve calls had have important call to recieve at 3.30pm. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎18 Jul 2025 01:37 PM

Re: Not able to make or recieve telephone calls on my mobile

Posted by a Superuser, not a Sky employee. Find out more

@Custard01 

Any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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This message was authored by: AJ271

Message posted on ‎18 Jul 2025 01:43 PM

Re: Not able to make or recieve telephone calls on my mobile

I am also having this issue. When checking the signal in my area. It says it is working and is fine. 

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Message posted on ‎18 Jul 2025 02:13 PM

Re: Not able to make or recieve telephone calls on my mobile

Same issue. The automated message people receive when trying to call me says my number is incorrect. This is causing even more issues than just a service outage. 

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This message was authored by: Daniel0210

Message posted on ‎18 Jul 2025 02:16 PM

Re: Not able to make or recieve telephone calls on my mobile

Posted by a Superuser, not a Sky employee. Find out more

@dpeo 

If you are able to make outgoing calls contact Sky by dialling 150 and report this issue to them.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Private/Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: W3ndy2159

Message posted on ‎18 Jul 2025 02:31 PM

Re: Not able to make or recieve telephone calls on my mobile

I had the same issues

i turned off/closed down my mobile then restarted. #rebooted
that resolved the issues and working fine. 

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