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Discussion topic: Not able to make or receive calls

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Jules37
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Not able to make or receive calls

‎11 Jun 2024 03:26 PM

I'm having issues receiving and making calls. Is anybody else having problems? I can make WhatsApp calls. 

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Jules37
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Re: Not able to make or receive calls

‎11 Jun 2024 03:41 PM

All ok now. I switched my phone off and back on. 

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Daniel0210
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Re: Not able to make or receive calls

‎11 Jun 2024 03:33 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jules37 

Do any local mast issues show here?

https://www.sky.com/help/servicestatus/your-services/mobile

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Jules37
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Re: Not able to make or receive calls

‎11 Jun 2024 03:41 PM

All ok now. I switched my phone off and back on. 

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Daniel0210
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Re: Not able to make or receive calls

‎11 Jun 2024 03:42 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jules37 

That was a quick fix. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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dizzydiane9
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Re: Not able to make or receive calls

‎11 Jun 2024 03:49 PM

Same here. Just contacting suppprt. Well trying to with no phone!!

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Daniel0210
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Re: Not able to make or receive calls

‎11 Jun 2024 04:09 PM

Posted by a Superuser, not a Sky employee. Find out more

@dizzydiane9 

Same advice then… any local mast issues showing here?

https://www.sky.com/help/servicestatus/your-services/mobile


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Jules37
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Re: Not able to make or receive calls

‎11 Jun 2024 07:45 PM

Did you manage to sort it out? I turned my phone off and on, it's ok no. 

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