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Discussion topic: Not able to log into my sky app it says can’t find my account

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Avatar for Edward34
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This message was authored by: Edward34

Message posted on ‎21 Jan 2025 11:20 AM

Not able to log into my sky app it says can’t find my account

Trying to log into my sky app goes to find my account. Says can't find it 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎21 Jan 2025 11:51 AM

Re: Not able to log into my sky app it says can’t find my account

Posted by a Superuser, not a Sky employee. Find out more

Hi @Edward34  do you have any other emails that may have been used when setting up the app ?

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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Avatar for caesarome
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Message posted on ‎21 Jan 2025 01:07 PM

Re: Not able to log into my sky app it says can’t find my account

Posted by a Superuser, not a Sky employee. Find out more

Also do you have any other services from Sky ?

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This message was authored by: Edward34

Message posted on ‎21 Jan 2025 06:37 PM

Re: Not able to log into my sky app it says can’t find my account

Still same please help if you can I have broadband and sky glass and sky phones.

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This message was authored by: Edward34

Message posted on ‎21 Jan 2025 06:42 PM

Re: Not able to log into my sky app it says can’t find my account

Yes I had my wifs email and two overs

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This message was authored by: caesarome

Message posted on ‎21 Jan 2025 07:25 PM

Re: Not able to log into my sky app it says can’t find my account

Posted by a Superuser, not a Sky employee. Find out more

What details is it asking for and what are you providing, so can you provide your Sky account number ?

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