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Discussion topic: Not able to log into my sky app it says can’t find my account

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This message was authored by Edward34 This message was authored by: Edward34

Not able to log into my sky app it says can’t find my account

Trying to log into my sky app goes to find my account. Says can't find it 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Not able to log into my sky app it says can’t find my account

Posted by a Superuser, not a Sky employee. Find out more

Hi @Edward34  do you have any other emails that may have been used when setting up the app ?

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This message was authored by caesarome This message was authored by: caesarome

Re: Not able to log into my sky app it says can’t find my account

Posted by a Superuser, not a Sky employee. Find out more

Also do you have any other services from Sky ?

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Edward34
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This message was authored by Edward34 This message was authored by: Edward34

Re: Not able to log into my sky app it says can’t find my account

Still same please help if you can I have broadband and sky glass and sky phones.

Edward34
Topic Author
This message was authored by Edward34 This message was authored by: Edward34

Re: Not able to log into my sky app it says can’t find my account

Yes I had my wifs email and two overs

This message was authored by caesarome This message was authored by: caesarome

Re: Not able to log into my sky app it says can’t find my account

Posted by a Superuser, not a Sky employee. Find out more

What details is it asking for and what are you providing, so can you provide your Sky account number ?

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