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Discussion topic: Not able to connect to the network in New Zealand

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This message was authored by: Chris_-1

Not able to connect to the network in New Zealand

We have arrived in New Zealand from Australia (originally from uk) and we are unable to connect to the mobile network. All we get is the satellite symbol. I have tried the help line but that doesn't connect. I can still us WiFi calling. Help!!!

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This message was authored by: Daniel0210

Re: Not able to connect to the network in New Zealand

Posted by a Superuser, not a Sky employee. Find out more

@Chris_-1 

Try the troubleshooting in this link

https://www.sky.com/help/articles/sky-mobile-roaming-problems 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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