0
Discussion topic: Not able to connect to the network in New Zealand
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Chris_-1
Message posted on 22 Dec 2025 06:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Not able to connect to the network in New Zealand
We have arrived in New Zealand from Australia (originally from uk) and we are unable to connect to the mobile network. All we get is the satellite symbol. I have tried the help line but that doesn't connect. I can still us WiFi calling. Help!!!
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 22 Dec 2025 07:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Not able to connect to the network in New Zealand
Try the troubleshooting in this link
https://www.sky.com/help/articles/sky-mobile-roaming-problems
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page