Discussion topic: No / weak signal
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Message posted on 12 Nov 2024 11:11 PM
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No / weak signal
I had no signal for weeks due to an issue with a mast in our Area (so I've been told).
The signal is now really weak and constantly cuts out calls, or still no signal at all
I am being charged by bill as normal.
I put WiFi calling on at home, which helps sometimes, but I shouldn't have to do this.
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Message posted on 13 Nov 2024 03:11 AM
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Re: No / weak signal
Sky don't own or maintain any mobile phone masts so you, others in the area and Sky will all be waiting on a third party repair.
Once the repair has been completed give Sky a call and see if they'll apply any credit to your account as a good will gesture.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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