No signal since on mobile

[I2005W]

Had no signal since Tuesday on mobile due to upgrade works and told will be Sunday before sorted. I only joined at the start of the month this has happened twice now. How do I complain or get compensation for this. I've tried virtual assistant and it goes round in circles. How can they just take you off air for 5 days?

[caesarome]

@I2005W 

There is an online form here you can fill in:

https://www.sky.com/help/complaints

If there is work taking place on your local phone mast then this is out of Sky's hands as they do not own or maintain them.

[Daniel0210]

@I2005W 

There is no set compensation for loss of mobile signal but once the normal service has resumed give Sky a call (dial 150 free from your Sky mobile) and see if they'll give you a credit onto your mobile account. 

[I2005W]

Thank you both for your help