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This discussion topic has been answered Discussion topic: No signal since Monday

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This message was authored by: Laurenc07

No signal since Monday

I've had no signal at home since Monday! Service checker said would be fixed by Wednesday. Still hasn't been done! I use my mobile for work and nobody can get through to me unless they use what's app! What is actually going on. No communication from sky via email nothing


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This message was authored by: Daniel0210 Answer

Re: No signal since Monday

Posted by a Superuser, not a Sky employee. Find out more

@Laurenc07 

Sky don't own or maintain any masts so if that's the issue you, and others in the area, are waiting on a third party repair. Remember also that Sky Mobile is sold as a domestic service. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR

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This message was authored by: PandJ2020

Re: No signal since Monday

Posted by a Superuser, not a Sky employee. Find out more

Repair times will be estimates only.

 

Does WiFi calling work for you?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210 Answer

Re: No signal since Monday

Posted by a Superuser, not a Sky employee. Find out more

@Laurenc07 

Sky don't own or maintain any masts so if that's the issue you, and others in the area, are waiting on a third party repair. Remember also that Sky Mobile is sold as a domestic service. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR

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