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Discussion topic: No signal for call or texts or internet

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This message was authored by Erum78 This message was authored by: Erum78

No signal for call or texts or internet

No signal 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal for call or texts or internet

Posted by a Superuser, not a Sky employee. Find out more

@Erum78 

Any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by pau9 This message was authored by: pau9

Re: No signal for call or texts or internet

I am unable to use m phone as it's saying no internet 

This message was authored by Neil144 This message was authored by: Neil144

Re: No signal for call or texts or internet

I've had no signal for 2 days now, phone only works if I'm somewhere with wifi which is no use to me! Missed some important calls in last 2 days and now I'm told it won't be fixed till Sunday! Potentially a whole week with no service! I hope my bill reflects this issue this month............🤷‍♂️

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal for call or texts or internet

Posted by a Superuser, not a Sky employee. Find out more

@Neil144 

If it's a local mast issue you will be relying on a third party fix as Sky don't own or maintain any phone masts. Once it's fixed you can always call Sky and ask nicely for a credit to be applied to your account for the time you've been without service. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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