No signal for 2 days

[Kelle]

I have just moved from o2 (yesterday) and already regretting it. I checked the system gmail checker before moving to sky and have done for the last 2 days. Frustrating as I have not had any phone signal inside a building (anywhere in my area) for 2 days. I can get signal outside. What is happening? 

[Kelle]

Sorry..... the above should read, I checked the sky signal/service checker! 

[sandra3728]

Hi Kelli there join the club! No signal Friday today (Sat) & no doubt 2morrow Sunday I will ring them and ask for a refund even though it'll only be about 33p a day mind if we all do it it will cost them. Apparently they use O2 transmitters for our Sky Signals. I must admit that I don't really have a problem normally & I like Sky but my patience is wearing thin 🤔

[Kelle]

Hi Sandra, sorry to hear you're experiencing this too but relieved I'm not alone! Hopefully faith can be restored! 

[Daniel0210]

@Kelle @sandra3728 

Any relevant information showing on this link?

https://www.sky.com/help/articles/service-status-sky-mobile

Remember that Sky don't own or maintain any mobile masts so you and others will be relying on a third party repair. 

[sandra3728]

It's 02 isn't it?

They should get their act together with Sky!

[sandra3728]

Yes Kelle hopefully but it's going to be 3 days today...I'm waiting for messages to come through & they don't use WhatsApp or Signal!

[Kelle]

Thanks Daniel. This is the confusing part as that link shows that signal is good in my area. As this is a new phone I was thinking it could be down to porting my number but this is the 3rd day of no signal. I have logged it as a problem on the link you posted. 

[Kelle]

Fingers crossed we get back on soon.