Discussion topic: No signal abroad
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Message posted on 04 May 2025 11:19 PM
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No signal abroad
Traveling abroad. My phone has been working fine for 3 days but all of a sudden today switched to no signal. My husbands sky mobile has done the same. Tried all the online help but to no avail. Why would this be?
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Message posted on 05 May 2025 06:51 AM
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Re: No signal abroad
Hi @Simpson410 if your spend cap is high enough to cover your stay then you could try turning off automatic network selection then do a manual search and try networks from the list. We do sometimes see this happening when customers are roaming and as sky can't control roaming networks there isn't a lot they can do. It could be a local issue that the local network needs to sort out.
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