Discussion topic: No service

This message was authored by: JTaffe · ‎21 Oct 2022

Hi

I have currently got a iPhone XR on a sky sim only deal . I have just bought a iPhone 13 off sky them self and gone to put my sim from my xr to the 13, and it is just coming up no service ??? Does in need activeing or anything ?

thanks

jt

This message was authored by: caesarome · ‎21 Oct 2022

Give this a try:

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.

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This message was authored by: Una69 · ‎13 Feb 2024

Where do they send the settings to and what do I do with them?

This message was authored by: caesarome · ‎13 Feb 2024

@Una69

They get sent to your device and you save them when they appear.

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If you need help please provide as much information as you can

Discussion topic: No service

No service

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