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Discussion topic: No service on my Sky mobile for 3 weeks

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This message was authored by: CoveBayUser

Message posted on ‎04 Jul 2025 11:01 AM

No service on my Sky mobile for 3 weeks

Hi, has anyone else had No Service on their Sky Mobile, mines been like this for 3 weeks now

I've made numerous calls, lodged a complaint, but to no avail other than an email 2 weeks ago saying its with a specialist team who don't accept incoming calls

Would like to escalate this now to the appropriate ombudsman but not sure how to do this, any help is appreciated 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎04 Jul 2025 11:19 AM

Re: No service on my Sky mobile for 3 weeks

Posted by a Superuser, not a Sky employee. Find out more

@CoveBayUser 

As you say you've made a complaint then Sky have up to 8 weeks to satisfactory resolve this or issue a deadlock letter before any advancement to an ombudsman.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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