No service in the UK

[BrianOM1]

Hi, I am currently in the UK for a few days and my phone will no longer connect to any network. What can I do to resolve this?

[63johnw]

Hi @BrianOM1  who is your home network ? 

[BrianOM1]

Sky mobile

[63johnw]

Are you a sky Ireland customer @BrianOM1  ?

[BrianOM1]

Hi John, I am still a Sky Ireland mobile customer

[63johnw]

Some things to try @BrianOM1  if they don't work you may need to get in touch with Sky Ireland tomorrow. 

https://helpforum.sky.com/t5/Sky-Mobile/Phone-not-working-at-all-outside-Ireland/m-p/4849331

[BrianOM1]

After dealing with a bot and having difficulty getting a contact number for Sky in Ireland, I called Sky in the UK. I eventually reached a very helpful man there. Although he could not access the details for my Irish account, he was able to transfer me to Tech Support for Sky Ireland. Once there another very helpful man brought me through a number of steps and got me up and running again. Problem sorted. All the best, Brian

[PandJ2020]

@BrianOM1 can you detail any steps that might be useful to others?

[BrianOM1 · Accepted solution]

The steps involved resetting my iPhone and the Mobile Data settings, as well as ensuring that Data Roaming is switched on.