No service in France December 2024

[Smoothie23]

My daughter is in France on a school trip and her phone has no,service. Her roaming is on and sky have confirmed there is nothing to say it shouldn't be working. She has manually chosen providers but still nothing. The good old swith off and on is not helping either 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147