This discussion topic has been answered Discussion topic: No products tied to my account

This message was authored by: MTJK147 · ‎08 Aug 2024

I'm due to upgrade/swap but my mobile isn't showing in my list of products (I only have sky mobile no TV or broadband). I have never used the app or website to look at my account so have just only set it up but no phone package is showing even though it says my number is linked?

This message was authored by: caesarome · ‎08 Aug 2024

Have you gone through this to link your mobile account to your Sky ID:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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This message was authored by: caesarome · ‎08 Aug 2024

Have you gone through this to link your mobile account to your Sky ID:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This discussion topic has been answered Discussion topic: No products tied to my account

No products tied to my account

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