Please can anyone help? I've tried all the obvious stuff (switching off and on, removing sim and replacing etc)
I was using an eSIM that I purchased in Europe earlier in the month in conjunction with my physical sim. Decided I didn't need the eSIM any more so I deleted it. Now I have no service, so I can't even call the sky helpline.
Posted by a Superuser, not a Sky employee. Find out more
Hi @AnnieCT have you set the physical sim as the primary one ? If it's an iPhone also look in settings , mobile service , sim applications and change the setting there. If it's an android then there should be something along the lines of sky toolkit with similar in there.
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