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Discussion topic: No mobile signal

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This message was authored by BLondon77 This message was authored by: BLondon77

No mobile signal

I had a couple of days of signal but now nothing. Spend caps checked turned phone off etc. still nothing. 

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This message was authored by caesarome This message was authored by: caesarome

Re: No mobile signal

Posted by a Superuser, not a Sky employee. Find out more

If you are in the UK then spend caps don't apply.

 

If you are abroad and have a spend cap set is it enough to cover your stay ?

 

Have you tried manually searching for networks to see if your device will connect to one ?

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BLondon77
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This message was authored by BLondon77 This message was authored by: BLondon77

Re: No mobile signal

Thank you I am abroad. Spending cap is well over and data roaming cap. I tried selecting the network but still nothing.  I had to change the spending cap but will not allow me to send a text or call to reactivate. How do I reach sky from abroad? 

This message was authored by caesarome This message was authored by: caesarome

Re: No mobile signal

Posted by a Superuser, not a Sky employee. Find out more

They can be contacted via social media as there are links to their sites at the bottom of this page.

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