Ive had no mobile network signal now for 3 weeks. I cant make calls or reveive/send texts. I csnt sign in to my work email remotely as i cant request a text code for microsoft. Apparently its my mast yet it started when i was in lanzarote! My sons phone is working normally.
If you've very recently returned from abroad try this
Apple:
Settings > Mobile Data > SIM Applications > Make sure this is set to Home.
Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
If you've very recently returned from abroad try this
Apple:
Settings > Mobile Data > SIM Applications > Make sure this is set to Home.
Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
