Discussion topic: No mobile network signal for 3 weeks now

This message was authored by: Lorri+p · ‎22 Jun 2024

Ive had no mobile network signal now for 3 weeks. I cant make calls or reveive/send texts. I csnt sign in to my work email remotely as i cant request a text code for microsoft. Apparently its my mast yet it started when i was in lanzarote! My sons phone is working normally.

This message was authored by: Daniel0210 · ‎22 Jun 2024

@Lorri+p

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎22 Jun 2024

@Lorri+p

If you've very recently returned from abroad try this

Apple:

Settings > Mobile Data > SIM Applications > Make sure this is set to Home.

Android:

Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️

This message was authored by: Lorri+p · ‎22 Jun 2024

I think that may be it! Thanks so much...

Discussion topic: No mobile network signal for 3 weeks now

No mobile network signal for 3 weeks now

Re: No mobile network signal for 3 weeks now

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Re: No mobile network signal for 3 weeks now

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