Discussion topic: No internet connection in the UK
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Message posted on ‎30 Jul 2024 12:52 PM
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No internet connection in the UK
Since I left home this morning and was disconnected from Wi-Fi my phone has not connected to 4/5g and I have had no internet connection all day?
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Message posted on ‎30 Jul 2024 01:32 PM
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Re: No internet connection in the UK
Is your phone showing as being connected to Sky and can you make calls and send text messages ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on ‎30 Jul 2024 01:41 PM
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Re: No internet connection in the UK
Yes, my phone is connected to the network. I can send and receive calls and text messages, but any app requireing an internet connections says "No internet connection" i.e. WhatApp/Facebook.Chrome etc
Message posted on ‎30 Jul 2024 01:43 PM
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Re: No internet connection in the UK
Have you tried getting your phone to search for all networks then try to connect to one that isn't Sky. It will then show an error so search again for all networks to see if it starts working when connecting to Sky again.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on ‎30 Jul 2024 02:21 PM
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Re: No internet connection in the UK
I've tried this, it still doesn't connect. Any other suggestions please?
Message posted on ‎30 Jul 2024 02:39 PM
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Re: No internet connection in the UK
rebooted your phone? This often fixes many such issues.
if it was working previously then it may be an issue with the local mast.
Message posted on ‎01 Jan 2025 03:54 PM
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Re: No internet connection in the UK
Yes I can use the mobile as a phone with no problems all the time.
Message posted on ‎01 Jan 2025 03:58 PM
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Re: No internet connection in the UK
I have tried to connect to othhers but nothing hapopens only my Sky wi-Fi
Message posted on ‎01 Jan 2025 04:00 PM
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Re: No internet connection in the UK
I Have often shut down and restarted also closed dow rthe Internet connection and restarted but no joy.
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