No incoming calls

[Skysick]

New SIM left 02 ..number transferred today .outgoings calls finally working. No one can ring me straight to voicemail.

[63johnw]

Hi @Skysick  have you tried turning your mobile off for a few minutes then back on ? It can sometimes just take a while for things to settle down. 

[Claire143]

Mine was first outgoing calls I couldn't use after switching from id mobile, then it worked few days later. But now no incoming or outgoing, says all the numbers I'm calling are wrong. 

Sky just put it down to a mast issue they having in the area but my sister and my mum's is working, we are in the same area.

I have epilepsy and need a working sim. The guy on the phone was told this. Shocking service.

Any news on your end? 

[Skysick]

I turned off voice mail . It cut straight to that until I turned off .

[Skysick · Accepted solution]

• On your phone:

Dial 759.

Press 3.

Press 5.

Press1.