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Discussion topic: No data/signal on data swap

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Lankylisa91
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This message was authored by Lankylisa91 This message was authored by: Lankylisa91

No data/signal on data swap

‎09 Jan 2024 03:40 PM

So I recently like yesterday. Decided I didn't need all the data I was having so decided to switch to a lower one, since then I have had no signal or able to use my mobile data? 

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: No data/signal on data swap

‎09 Jan 2024 03:43 PM

Posted by a Superuser, not a Sky employee. Find out more

The lower data plan will not start until your data resets which is your billing date so does anything show here for you:

 

https://www.sky.com/help/servicestatus/your-services/mobile

 

If not have you tried a reboot of your phone ?

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