No data during call or after a call - Ireland

[Saint1]

Ok and just to 1000% sure, do you VoLTE toggled on in your settings? 

If it is, this sounds like your issue is when you are being passed from one cell tower to another. Sky uses Vodafone's celltowers so an example of this should be front and centre for them to fix. Normally for this type of stuff it should be picked up by a back office team who would be able to work with the network on resolving - would you have any idea if this has happened yet? 

[MaireadQuille]

No idea but my VoLTE is on now and I'm pretty sure It was before but I can't say for a 100% but I'll give it a while and see how it works when I'm on the road again 

[Saint1]

Worth a try for sure, I really don't think resetting or wiping your device helps in this case so would avoid doing. Creates hassle and don't think it would have any impact

[4nacrusis]

Yep same problem since the start, nothing helps. No problems with previous providers.

[Blueberry2]

I got the issue sorted today as I went in to a Skymobile shop.  It is a settings issue.   On an iPhone 11 or an iPhone SE you need to go in to mobile settings, select Mobile Service, select Mobile Data options, select Voice & Data option and then switch the VoLTE to 'on'.  Now I can use mobile data while making a call and if I make a call I don't have to reboot phone/switch to airplane mode after.  

[MarkLawless]

Hi have the same problem, please help

[Lt_Shade]

Same issue has started happening me. Restarting the phone normally resolves it but doesn't when out of Ireland. 

I think it is time for me to leave sky mobile. Too much hassle for the small savings.