19 Dec 2024 03:18 PM
Everything I am on active call on my mobile I loss the data connection and this remain for seconds after I finished the call. I was using Vodafone and this did not happen to me. This is only since I transferred my number to Sky. I have my 5G activated
20 Dec 2024 10:02 AM
Posted by a Sky employeeHi there @Magic2024 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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