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Discussion topic: No calls texts or roaming abroad

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This message was authored by Leigh9 This message was authored by: Leigh9

No calls texts or roaming abroad

Hi, I have came on holiday to Aruba, and when I landed I didn't receive a welcome text and I've still no data, calls or texts. My sister phoned sky they said it was to do with a spend cap which I knew was rubbish as I was aboard last month and it worked fine, my husband is also with sky mobile and has the same issues.

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This message was authored by caesarome This message was authored by: caesarome

Re: No calls texts or roaming abroad

Posted by a Superuser, not a Sky employee. Find out more

You do need a spendcap set so it needs to be set for the number of days you will be away multipled by the daily charge.

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Leigh9
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This message was authored by Leigh9 This message was authored by: Leigh9

Re: No calls texts or roaming abroad

The spend cap was set 2 days ago by my sister phoning sky and our phones still aren't working. We have no way to phone sky ourself either as we only have wifi 

This message was authored by 63johnw This message was authored by: 63johnw

Re: No calls texts or roaming abroad

Posted by a Superuser, not a Sky employee. Find out more

Hi @Leigh9  have you tried searching for and connecting to a different local network ?





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