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Discussion topic: No calls out or in.

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This message was authored by ZoeY18 This message was authored by: ZoeY18

No calls out or in.

I cannot make any calls out or receive any either.  I have a son and daughter also having the same issues since Monday. They are also both out so how can I contact them? Paying for a mobile phone contract that's not mobile, it's happening a lot too. 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: No calls out or in.

Posted by a Superuser, not a Sky employee. Find out more

@ZoeY18 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: No calls out or in.

Posted by a Superuser, not a Sky employee. Find out more

@ZoeY18 

Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
ZoeY18
Topic Author
This message was authored by ZoeY18 This message was authored by: ZoeY18

Re: No calls out or in.

No only broadband but I have cancelled my sky broadband which ends Friday. 

This message was authored by caesarome This message was authored by: caesarome

Re: No calls out or in.

Posted by a Superuser, not a Sky employee. Find out more

Have you rebooted your phone since this started as there was an outage on Monday which was fixed early evening so if you are yet to do this then it might be worth a try.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
ZoeY18
Topic Author
This message was authored by ZoeY18 This message was authored by: ZoeY18

Re: No calls out or in.

Hello, yes re booted and still the same. No landline either so not good really 

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