What have they tried, so have they sent you a replacement sim to try ?
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
They have sent me a replacement sim and done a factory reset and then told me they have escalated it to the tech team and they would contact me but they haven't
Posted by a Superuser, not a Sky employee. Find out more
If it has been a while since they told you this then you will need to chase them up about it.
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
