Discussion topic: No Access

This message was authored by: mtpockets1 · ‎19 Apr 2024

When I go to the website or on the MySky app, I can't access anything.

Under Bills and Payments, the page comes up with message "This page is restricted"

Under Your Products, the page has the message "Unfortunately we can't process your request online right now"

Under Product Settings, the page has the message "You do not have any products with Sky at the moment"

This message was authored by: caesarome · ‎19 Apr 2024

@mtpockets1

Have you tried this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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This message was authored by: mtpockets1 · ‎03 May 2024

Hi apologies for the delay responding but thanks for your help and the issue has been resolved as it was an error on my part.

Discussion topic: No Access

No Access

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