0

Discussion topic: No 5g Google pixal8

Reply
This message was authored by: Evan6

No 5g Google pixal8

Hi signed up today and no 5g on the Google pixel 8 can this be escalated please and thank you 

Reply

All Replies

This message was authored by: PandJ2020

Re: No 5g Google pixal8

Posted by a Superuser, not a Sky employee. Find out more

Have you enabled the 5G add-on for your SIM?

I am just another Sky customer and my views are my own even if you don't like the answers
Avatar for Evan6
Level 1 icon
Topic Author
This message was authored by: Evan6

Re: No 5g Google pixal8

It's included but not working I've clicked the option for 5g and it won't work 

This message was authored by: 63johnw

Re: No 5g Google pixal8

Posted by a Superuser, not a Sky employee. Find out more

Hi @Evan6  just confirming as per the question by @PandJ2020 have you activated the 5 G add on in your account settings ?

 

https://www.sky.com/help/articles/sky-mobile-5g

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Avatar for Evan6
Level 1 icon
Topic Author
This message was authored by: Evan6

Re: No 5g Google pixal8

I've activated the sim it doesn't give me the option yet I have 5g coverage In my area

 

This message was authored by: 63johnw

Re: No 5g Google pixal8

Posted by a Superuser, not a Sky employee. Find out more

The 5G add on is in your Sky account online @Evan6 , it's not on the sim. Look at the link above.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Reply