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Discussion topic: No 5G on my 15 pro

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Avatar for Glen74
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This message was authored by: Glen74

Message posted on ‎05 Jan 2025 08:42 AM

No 5G on my 15 pro

I have had my iPhone 15 pro for over a year and never really took any notice that I don't have 5G until I looked at my partners iPhone 12 mini and my daughters iPhone 14 and they both have 5G and both phones are with Sky. Can you tell me why?

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎05 Jan 2025 08:49 AM

Re: No 5G on my 15 pro

Posted by a Superuser, not a Sky employee. Find out more

@Glen74 

Is your device compatible? Have you added the 5G network add-on? See this link…
https://www.sky.com/help/articles/sky-mobile-5g

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: PandJ2020

Message posted on ‎05 Jan 2025 09:13 AM

Re: No 5G on my 15 pro

Posted by a Superuser, not a Sky employee. Find out more

Bizarrely 5G isn't enabled by default - see the above link to enable it on your SIM.

I am just another Sky customer and my views are my own even if you don't like the answers
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