Discussion topic: No 50GB option

This message was authored by: TBG12 · ‎17 Sep 2024

Hello just wondering if this is normal for the app but I'm using my allowance too much lately so wanted to upgrade to 50GB but it's only offering me the same as I have now kr 100GB/unlimited but if I was to take a new phone and sim out I can get the 50GB option? I don't want 100GB nor do I want to pay it.

This message was authored by: 63johnw · ‎17 Sep 2024

Hi @TBG12 you can only change to the options showing in your account, these won't necessarily be the same as what's on offer for new customers.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

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This message was authored by: 63johnw · ‎17 Sep 2024

Hi @TBG12 you can only change to the options showing in your account, these won't necessarily be the same as what's on offer for new customers.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: No 50GB option

No 50GB option

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