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Discussion topic: New sky phone , keep old number , but want data package from new simm

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This message was authored by SUESUE0406 This message was authored by: SUESUE0406

New sky phone , keep old number , but want data package from new simm

Got a upgrade from sky, they sent a new sim. I want to keep old number but get new data  package from new sim . How do I do this! Please and thanks 

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This message was authored by caesarome This message was authored by: caesarome

Re: New sky phone , keep old number , but want data package from new simm

Posted by a Superuser, not a Sky employee. Find out more

You can move the sim you already have to your new phone and then apply the data change to that sim. If you do this then do not activate the sim that came with it then it will be cancelled so you are not charged for it. If you do change the data on the sim you already have then make sure you select the "keep my number" or "I don't need a new sim" option so it is applied to the sim you already have.

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SUESUE0406
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This message was authored by SUESUE0406 This message was authored by: SUESUE0406

Re: New sky phone , keep old number , but want data package from new simm

Hi already have the new phone and sim. Just not active the new sim but want to make sure I have the right data on the old sim?

So

Old sim is in new phone,  and all set up 

New sim not active?

What do I need to do now ? Anything? 

Thanks 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: New sky phone , keep old number , but want data package from new simm

Posted by a Superuser, not a Sky employee. Find out more

The plan you selected is for additional SIMs (With a new number) only.

 

You can either:

1) Keep your current plan/number

2) Call Sky and see if they'll apply the offer to your current SIM

3) Activate the new SIM. Port your number out of the network and then back to your new SIM.

I am just another Sky customer and my views are my own
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