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Discussion topic: New sim with sky not showing on app was with sky before.

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This message was authored by MarkSmith777 This message was authored by: MarkSmith777

New sim with sky not showing on app was with sky before.

Just received new sim because better deal was with sky anyway but new sim not showing on app keeps coming up activate even though I already have activated.


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: New sim with sky not showing on app was with sky before.

Posted by a Superuser, not a Sky employee. Find out more

Hi @MarkSmith777 are you sure you haven't activated it as a replacement sim ? Is your old sim still working ?  Are you aware you can't port a sky number from one sim to another so a new sim/ plan would come with a new number. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: New sim with sky not showing on app was with sky before.

Posted by a Superuser, not a Sky employee. Find out more

Hi @MarkSmith777 are you sure you haven't activated it as a replacement sim ? Is your old sim still working ?  Are you aware you can't port a sky number from one sim to another so a new sim/ plan would come with a new number. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Reply

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