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Discussion topic: New sim cannot make calls or receive calls or activation code after iPhone 11

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This message was authored by: Kitkat0860

Message posted on ‎31 Aug 2025 11:50 AM

New sim cannot make calls or receive calls or activation code after iPhone 11

I have received a replacement sim. I have had no signal fir around 4 weeks. I have followed instructions to install sim but I cannot receive an activation code or make any calls etc. basically it is useless. I have tried with the bot IT IS USELESS. I am going to have to leave SKY if no-one can help. I can't ring them to talk to someone due to above. HELP you are my last resort 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎31 Aug 2025 12:06 PM

Re: New sim cannot make calls or receive calls or activation code after iPhone 11

Posted by a Superuser, not a Sky employee. Find out more

@Kitkat0860 

We are customers here as well so we are limited in what we can do for you. 


Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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This message was authored by: Kitkat0860

Message posted on ‎31 Aug 2025 12:08 PM

Re: New sim cannot make calls or receive calls or activation code after iPhone 11

Thank you but no luck. I will have to find another provider. 

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