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Discussion topic: New phone, old phone unavailable, therefore eSIM unavailable
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This message was authored by: Mackay3305
Message posted on 11 Oct 2025 01:49 AM
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New phone, old phone unavailable, therefore eSIM unavailable
I have purchased new iphone 17 pro, eSIM. Old phone eSIM, traded in to apple. How do I activate my new eSIM, keeping my original number, when old phone erased?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Oct 2025 05:38 AM
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Re: New phone, old phone unavailable, therefore eSIM unavailable
See if doing this works for you:
https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim
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If you need help please provide as much information as you can
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