Sky Mobile
0

Discussion topic: New phone no connection

Reply
Hayley51
What's this?
This message was authored by Hayley51 This message was authored by: Hayley51

New phone no connection

‎21 Feb 2024 02:07 AM

Hi,

I got a new phone with sky a couple days ago and transferred my old number over and activated a new sim. I got confirmation my number had transfered but I have no connection/internet when not linked to wifi? Tried turning my phone off and on. Anyone know what I can do please? 

Report post
Post 1 of 2
158 Views
Reply
0 Likes
Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: New phone no connection

‎21 Feb 2024 05:40 AM

Posted by a Superuser, not a Sky employee. Find out more

Does any network issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

 

If not you could try ordering a replacement sim incase the one you have is faulty:


https://www.sky.com/help/articles/replacement-sim

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
148 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion