New phone has been stolen

[Vickythorn88]

I really need help with my issue as my new mobile fone has been stolen and I need to cancel that one and hopefully get a new one sent out to me plz asap as. I'm so gutted and lost and don't no how to work this out??

[Daniel0210]

@Vickythorn88 

Sky won't send out a replacement device. You have to continue to pay for the stolen one. Hopefully you have it insured.

This link explains how to report a lost or stolen mobile to Sky https://www.sky.com/help/articles/lost-or-stolen-sky=mobile 

It's worth also reporting it on the Immobilise website

https://www.immobilise.com