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Discussion topic: New phone being delivered today

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This message was authored by: Anthony1972

New phone being delivered today

Expecting new phone today, currently have Sky sim only contract, how do I cancel sim only contract and make sure I keep my number? Cheers 

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This message was authored by: PandJ2020

Re: New phone being delivered today

Posted by a Superuser, not a Sky employee. Find out more

@Anthony1972 wrote:

how do I cancel sim only contract and make sure I keep my number?


Obtain a PAC code to move your number to a new network.

 

https://www.sky.com/help/articles/switching-mobile-providers-leaving-sky-mobile?irct=help-keep-your-...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Anthony1972

Re: New phone being delivered today

Sorry, I should have said my new phone is with Sky and the sim only contract is also with Sky, 

This message was authored by: GD1

Re: New phone being delivered today

Posted by a Superuser, not a Sky employee. Find out more

@Anthony1972 wrote:

Sorry, I should have said my new phone is with Sky and the sim only contract is also with Sky, 


Just use the same sim in the new device, no need to cancel it, if you did you'd lose the number, you can't port the number from one Sky sim to another.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Anthony1972

Re: New phone being delivered today

Ahhh ok I get it, thing is when I ordered the phone I also ordered the 50gb data with it so will that get transferred onto my current sim once I put it in the new phone? Sorry for all the questions! 

This message was authored by: caesarome

Re: New phone being delivered today

Posted by a Superuser, not a Sky employee. Find out more

No the 50GB will not transfer to the sim you have as you will contract will continue with whatever data package you are currently n with your current sim so do not activate the new one when it turns up.

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This message was authored by: Anthony1972

Re: New phone being delivered today

Ok, thanks for your help 

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