Discussion topic: New phone activated, number transferred but no data

This message was authored by: JS771 · ‎06 Dec 2024

Got my new Iphone 15 with a new contract - so new to Sky. Number has transferred but the data hasn't activated and I've had messages saying I'm out of mobile data for this month. I've switched off, took SIM out and rebooted but to no avail. Getting through to talk to someone is nigh on impossibke so reaching out to the community for help please. Thanks

This message was authored by: caesarome · ‎06 Dec 2024

@JS771

You will need to call Sky about this, the free number to use is just 150.

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This message was authored by: twilight+princess · ‎09 Dec 2024

Try a network reset (Settings>General>Transfer or Reset phone>Reset>Resewt Network settings) also ensure the correct phone number is showing under 'Phone'.

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Discussion topic: New phone activated, number transferred but no data

New phone activated, number transferred but no data

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