Discussion topic: New phone activated, number transferred but no data
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Message posted on 06 Dec 2024 09:44 AM
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New phone activated, number transferred but no data
Got my new Iphone 15 with a new contract - so new to Sky. Number has transferred but the data hasn't activated and I've had messages saying I'm out of mobile data for this month. I've switched off, took SIM out and rebooted but to no avail. Getting through to talk to someone is nigh on impossibke so reaching out to the community for help please. Thanks
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Message posted on 06 Dec 2024 10:08 AM
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Re: New phone activated, number transferred but no data
You will need to call Sky about this, the free number to use is just 150.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 09 Dec 2024 06:56 PM
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Re: New phone activated, number transferred but no data
Try a network reset (Settings>General>Transfer or Reset phone>Reset>Resewt Network settings) also ensure the correct phone number is showing under 'Phone'.
I don’t work for Sky.
If I have helped then please leave a like.
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