New phone - Can’t link account

[PSE1]

New phone and SIM just arrived.  In order to activate SIM I need to link the accounts. Each time I enter my details I get a 'whoops' error.  

is the system down? Is this a known error.  

thanks - frustrated here 

[63johnw]

Hi @PSE1  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

[caesarome]

@PSE1 

The chat bubble will not be sent until tomorrow morning now as this link explains and shows you what it is:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

[Greenfingers001]

Thanks for escalating this. We’ve sent @PSE1 an invite to chat.

[Lisa-P1987]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks