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Discussion topic: New number seems to be a duplicate

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This message was authored by: Gobbo1

Message posted on ‎14 Aug 2025 07:09 PM

New number seems to be a duplicate

I have set up a new sim for my son with a new number and when I tried to load WhatsApp onto his phone it seemed to recognise the number and send a code to an iPhone that we don't have.

 

can anyone please advise if they have experienced issues like this in the past

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This message was authored by: GD1

Message posted on ‎15 Aug 2025 11:47 AM

Re: New number seems to be a duplicate

Posted by a Superuser, not a Sky employee. Find out more

@Gobbo1  The number can't be a duplicate number, it's more likely someone had that number before you and have not updated thbeir whatsapp settings.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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