New iPhone

[Dawn17]

Hi

i bought my iPhone a while  ago so now have just the sim in contract . Today thought I might get a new contract phone but without sim as I already have the sky sim from last contract . However the forms are not allowing me to progress unless I tick a box to get the sim contract added on . Does anyone know how to get round this please 

Dawn 

[GD1]

@Dawn17  When you are placing the order are you already logged in to your account, as that normally allows you to select I have a data plan which appears above the selection for plans.

[Dawn17]

Hi 

yes I am in my account as I renewed my session just to do that 

thank you for idea though 

[GD1]

@Dawn17  Is there an option to select the 100mb sim for free?   That may be the way forward.

[caesarome]

If you can't do this then via the phone you have already that has a Sky sim in it call Sky on the free 150 number who can place the order for you, the only downside to do this will be that you will be credit checked again.

[Dawn17]

GD1

I went on to my sky on my iPad and it had the option you were talking about ! So got there in the end . Many thanks Dawn 

[Dawn17]

Ceasarome

thank you for your reply managed to sort it by going on iPad as that has the option for having a sim already 

Thanks again Dawn